Payment Policy

Last updated: June 2026

At Chandni Boutique, we want your shopping experience to be smooth and secure. Please read our payment information carefully before placing your order.

1. Accepted payment methods

We accept the following payment methods:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • Maestro
  • Mastercard
  • Visa
  • Visa Electron

2. Payment security

All payments are processed through a secure, encrypted payment gateway. Your card details are never stored on our website. All transactions are protected by SSL encryption.

3. When payment is taken

Payment is taken in full at the time your order is placed. You will receive an order confirmation email once your payment has been successfully processed.

4. Currency

All prices on our website are displayed and charged in British Pounds (GBP £). We do not charge in any other currency.

5. Failed or declined payments

If your payment is declined, please check the following:

  • Your card details have been entered correctly
  • Your billing address matches the address registered with your bank
  • Your card has sufficient funds available
  • Your bank has not blocked the transaction

If the problem continues, please contact your bank or try a different payment method. You are also welcome to contact us for assistance.

6. Order cancellation and refunds

If you wish to cancel your order, please contact us as soon as possible. Once an order has been dispatched, it cannot be cancelled and our standard return policy will apply.

Refunds are issued to your original payment method only. Please refer to our Return & Refund Policy for full details.

7. Pricing accuracy

We make every effort to ensure all prices displayed on our website are accurate. In the unlikely event that a pricing error occurs, we will contact you before processing your order and give you the option to proceed at the correct price or cancel your order for a full refund.

8. Contact us

If you have any questions about payment, please get in touch:

Chandni Boutique
94 Undercliffe Lane, Bradford, BD3 0QD, United Kingdom
Email: contact@chandniboutique.shop
Phone: +44 1274 626355
Monday – Sunday: 11:30 AM – 7:00 PM